- Returns accepted 7 days within receipt of merchandise. Shipping charges not refundable
- Exchange (within 7 days of receipt of merchandise)
- You may exchange merchandise for other items or for store credit
- Shipping cost and rush fee (if any) not refundable
- No return or exchange on special orders (change in design; color of crystal, change to different earring post color, etc. Any change from the original design on website is considered customized.
- The item must be unused and in its original condition. Products showing signs of wear or use will not be accepted for exchange
- Additional shipping cost will apply to ship your new item for exchange
Any order canceled after 2 weeks of placement will be subjected to a $25 restocking fee.
Any repairs after the wedding will be subject to a fee determined on a case by case basis. Please include the copy of your original invoice if possible.